FAQ


Who is Maxsip?

Maxsip is a full-solution voice and data provider. Maxsip provides a full complement of custom-designed, full-featured, easily managed and endlessly scalable Internet-based communications solutions, beginning with a complete range of VoIP (Voice Over IP) systems. Unlike other Voice providers Maxsip will ensure that your voice quality is superb, making your new VoIP platform completely transparent.
 


How long has Maxsip been in business?

Maxsip was founded in 2006 by an industry veteran with over 25 years of telecommunications and IP (Internet Protocol) experience
 


Why is Maxsip different?

  • Flexibility and Scalability: the ability to integrate VOIP into your PBX or build a VOIP system from the ground up – as well as the ability to meet increased demand without the need to invest in new equipment.
  • Guaranteed uptime: Maxsip’s hosted solutions make sure you can still connect and receive all your voice services in the event the Internet is down or you experience a power surge.
  • Customized Solutions and Unmatched Support: we match your specific needs to our products and services, while assisting you in “future-proofing” your communications infrastructure.
  • World-class communications infrastructure: Maxsip operates as a CLEC (Competitive Local Exchange Carrier). As a CLEC we answer to higher standards which enable us to provide superior line quality and a wide variety of services.
  • Centralized management via MyMaxsip: now you can provision, monitor and administer your communications from a central web-based console.
 


What is VoIP?

Voice over Internet Protocol (VoIP) is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Maxsip allows you to use a traditional phone connected to a VoIP adapter.
 


What is Hosted PBX ?

Instead of buying PBX equipment, users contract for PBX services from a hosted PBX service provider, today, it is possible to get hosted PBX service that includes far more features than are available with today's advanced local PBX systems.
 


What is QoS and how does it work to improve VoIP?

QoS- Quality of Service is the key to providing the customer a trasparent solution to a standard PBX system. Since all phone traffic travels on the same line as your data, ensuring priority to voice traffic is essential to maintaing a good quality system. Maxsip Manages your QoS, so your business runs smoothly.
 


Is the voice quality on par with traditional phone systems?

As a licensed CLEC, Maxsip offers superior line quality to that provided with major carriers. In a digital environment and with the right equipment, your voice quality can be better when using VoIP over traditional phone lines.
 


Does a Maxsip IP-based system require additional hardware?

Your business runs on the hardware that your data rides on. Therefore, Maxsip’s consultants will work with you in selecting the best, most cost-effective routers, switches, and phones – and lay a communications foundation that will serve your needs for years to come. Maxsip offers fast, unobtrusive installation and setup. We also offer financing. Depending on your infrastructure the startup costs can be as low as $100.
 


Does Maxsip provide customized installations?

Yes , we also offer cabling and hardware installation in customizing a communications solution that assures QoS (quality of service), allowing you to maximize your available network bandwidth.
 


Typically, how long will it take for us to get an IP-based system up and running?

Once a system has been selected and our engineers have consulted with your team, we can implement a complete VoIP system within 24 hours.
 


 
We provide small entrepreneurial companies with a complete package of custom communications solutions, all of which are easily manageable from a personalized web portal. Maxsip offers small or home offices a range of options and plans, giving you affordable, "big business functionality." When you need support - from technical assistance to customer service - Maxsip is there to provide you with responsive assistance.

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If you're a small-to-medium sized company, you need a phone system that's all but self-maintaining - it requires little in the way of administration and can be expanded easily and cost-effectively as your company grows.

Maxsip offers a full complement of solutions specially designed for resource-constrained SMBs - solutions that are effortlessly - and endlessly scalable, that give even small businesses big business functionality and performance.


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Maxsip's custom designed enterprise grade voice systems assure Quality of Service (QOS) across your network. Whether you want to combine voice and data or keep them separate, Maxsip implements solutions that maximize your bandwidth, making sure voice traffic is unimpeded, data throughput allows business processes to proceed without pause, and that call quality is never less than what you's expect from a major carrier.


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